Institute of Hotel and Resturant Management
Hotels and Restaurants bolster up local businesses and help in their growth and expansion; provide for business travelers, facilitate organizing of conventions and conferences, host not only for meals but also cater to wedding functions. Hotel are decent venue to hold meetings for training, business promotions, and trade fairs. They offer personalized services that is a cut above the others.
The course in Hotel and Restaurant Management provides opportunities to individuals to learn the skills to serve the guests in a positive ambience in various capacities, vis-à-vis: Guest Service Manager, Reservation clerks, concierge, front office managing, food & beverage handlers, telephone operators, security, book-keepers, cashiers, room service helpers, and house-keepers. Some may start with laundry room, food service, or work behind the scenes, such as chefs, cooks, saucier, and bakers. There are ample opportunities to work in departments such as in Engineering, Personnel, Training, Banquets Departments, Sales and Marketing. There are a lot more opportunities for those who seek job satisfaction by working diligently, honestly and dedicatedly.
Hotel Management & Operation
Front office is not only the reception area but it also includes reservations, switchboard, valet, Concierge etc. Its most vital and important role can be expressed in one sentence “It is the first and the last experience a guest has” in any hotel.
Housekeeping department handles all customer related care applied in Housekeeping technical operations. The students will have the opportunity to learn various aspects of the function of this department in the upkeep of the Hotel.
Food and Beverage Operation
Food & Beverage department is not only related to cooking and serving but it also has everything to do with how the guests experiences the service in their rooms, restaurants, bars, banquets, pool, conventions, corporate meetings and or even a small seminars, It is where most guests interact.
This accounting section would not detail the entire department but lays down the principles of accounting, maintenance of the books, cash and or manual registers and basic computer knowledge. It also has everything to do with how the guests experience during their stay at the hotel and restaurant. How to accurately prepare the invoices, bills, checks and balances. Cash and Credit handling procedures etc.
Sales and Marketing
A hotel guest Relation Officer handles all customers, from greeting to building a rapport, from the individual or a group, checking in the out and is instrumental in customer retention & future business.
Computer and IT
Students will be exposed to the computerized system that are used in Hotel & Restaurants which would provide a hands on experience in learning, reservation, inventory controls, reporting etc.
You would be trained to the international standard with the balance on Hotel and Restaurants, food and services, maintained in our culture.
What makes IHRM-UOG different?
Personal attention and focus by the facilitators. Student-Teacher ratio 7:1
Hands on training in Front Office, Housekeeping, Food & Beverage and Accounting.
Internship at well established and reputable facilities in and around the Golden Triangle, Lahore & Islamabad.
Theoretical knowledge aided with audios and Videos.
Practical training by International credential holding facilitators.
Teaching of American and European Standards backed by the syllabus used in both U.S.A and Europe.
Emphasis on all areas of Hospitality under the same umbrella.
Job placement assistance will be available to outstanding performers.
Demonstrate with confidence the basic knowledge and skills acquired.
Identify the difference between various roles and responsibilities of all positions in Rooms Division, Food & Beverage and accounting.
Walk the talk of the business by displaying operational competence to the Hospitality Industry employers.
Demonstrate the ability to work with confidence as an effective team player in any Hotel & Restaurant in this diverse day and age.
Start your own Hotel and Restaurant Business
Advancement in Career and Education.